FLX Fleet is the maintenance department a small carrier can’t afford to hire. We find the shop, read the estimate before anyone turns a wrench, and hold the bill to what was agreed.
Tickets taken on
We take tickets on Freightliner, Volvo, Kenworth, Peterbilt, International, Mack, Western Star, Detroit DD15, Cummins X15, Paccar MX-13 and other US highway equipment.
You already know this part. It's worth putting numbers on it, because the numbers are what make a maintenance desk cheap.
$448–760
Industry average for a truck that isn't moving. Carry a payment and insurance on a single unit and it lands closer to $1,300.
2.3 days
And 8.7 days a year per truck. That is a week and a half of revenue you already budgeted for.
$225–300/hr
1.5× to 2× the daytime rate. The same repair costs less on a Tuesday morning than at 11pm on a Saturday.
Half of vehicle owners say a shop has tried to sell them a repair they didn’t need. A third say they were overcharged on parts or labor.
At 2am, 900 miles from home, with a driver who wants to sleep and a load that has to deliver, nobody is reading that estimate line by line. That is the whole reason this service exists.
Figures above are published 2026 industry averages for US Class 8 equipment and consumer repair surveys, not FLX Fleet results.
We don't own a shop, a tow truck or a parts counter. We own the phone calls — which is the part that actually costs you money.
Your driver stops calling shops off Google at midnight. He calls us, tells us what the truck is doing, and goes to sleep.
The whole point is that your day doesn't change. You make one call and go back to running the business.
One number, day or night, holiday or not. No ticket portal, no app to install, no menu to sit through.
Unit, location, symptom, load, deadline. You get it in writing in the channel you already use.
Shops, tow, parts, warranty, the estimate. You get updates as they land — not homework.
Nothing gets authorized without your yes, and the final invoice matches the yes you gave.
Managed maintenance has existed for decades — for fleets of 200. Under ten trucks, you were expected to figure it out at the roadside.
There is no version of this where you do all four jobs well. Maintenance is the one you can hand off without giving up a single decision — every approval still goes through you.
Too small to put a maintenance manager on payroll. Large fleets solved this years ago with a national vendor program and a full-time coordinator. This is that, rented by the truck.
We work the corridors your trucks actually run. Every ticket below is a sample built from the kind of call the desk takes — not a customer story.
Unit
Volvo VNL · 2020
Reported
Regen loop, derate to 5 mph on the grade
What the desk did
Shop quoted a full aftertreatment replacement. We pulled the fault history first — it was a pressure sensor and a forced regen.
Never a percentage of your repair spend. A service that earns more when your bills grow is not on your side of the table.
For one truck that mostly runs fine, until it doesn't.
The one that pays for itself on a single estimate.
For fleets where something is always in a shop somewhere.
No setup fee. No minimum fleet size. Month to month — cancel with a phone call.
You pay shops, parts and tows directly, at their price. We never add to it.
If yours isn't here, the phone is the fastest way to get it answered.
No, and we never will. We have no financial relationship with any shop, tow operator or parts supplier. That is the only condition under which our reading of your estimate is worth anything.
Call us anyway. Reading a quote before you authorize it is the single highest-value thing we do, and it takes minutes. We've had first conversations start exactly that way.
A person picks up, 24/7, including nights and holidays. If every line is busy you get a callback, not a voicemail box.
You do, directly, at the shop's price. We never handle your money, never float a repair and never send you an invoice with someone else's work inside it. Our fee is separate and flat.
It helps — fault codes and mileage make PM scheduling sharper — but it is not required. Plenty of tickets start with a driver describing a noise.
Then we tell you that instead of stalling, and we work the alternatives: mobile mechanic, tow to the next town, or holding the unit until a bay opens. You'll always know which one we're on.
Month to month. No setup fee, no minimum term, no minimum number of trucks. If it isn't earning its fee, cancel it.
Same group, different service. FLX Trucking does dispatch; FLX Fleet does maintenance. You can use either one on its own — nothing here requires you to move your dispatch.
The form is for everything else: how this would work on your units, what it costs for your fleet size, whether it’s worth it at all. No pitch deck, no contract to look at us.
+1 (689) 273-8067